Jason
Service Technician
6 years at Proximity Plumbing
4.9 (215)
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Covid-19 Safety Precautions
Courtesy Isn’t The First Thing People Think When It Comes To Plumbing, But It’s One Of The Most Important Tools We Carry!
PROXIMITY PLUMBING 3X LOCAL AWARD WINNERS
NOW SERVICING NORTH SYDNEY
WE ARE AVAILABLE
- 35+ Years of Combined Experience
- $0 Call Out Fees
- Trusted by 15,000+ Sydney Families
- Onsite in 30 - Minutes Guaranteed
- In the community For the community
Sydney Plumbing Covid-19 Safety Update
Like all Australians, we are closely monitoring the latest developments in relation to covid-19. I wanted to reach out personally to let you know that proximity plumbing is here to support you over this challenging period. Our team are going above and beyond in terms of cleanliness and safety as per the guidelines of the NSW Government and the department of health.
We are committed to the health and safety of both our clients and our employees, and we are also mindful of playing our part to support the Australian government efforts to contain the spread of the virus. We take this responsibility seriously, and as the situation unfolds, we will continue to ensure we have in place the most robust plan possible. We are extremely proud of our 100% safety record and our constant efforts to adhere to the highest possible standards of cleanliness, sanitation, and hygiene.
We Take Covid Precautions Seriously
Plumbers play an important role in the health and safety of our communities. As such, we have been officially declared essential workers and permitted to serve our customers as usual. As an essential service, our team is operating as normal throughout these hard times to help keep your plumbing in working order. How we are sticking to the social distancing guidelines by the Australian government to keep our customers safe:
All of our visiting plumbers will be following strict social distancing rules in the event of coming to your home. We are paying close attention to all of the new information and changes that are happening on an almost daily basis, so whether the recommended distances are 1 metre, 1.5 metres, or 2 metres, you can be assured that we won’t be breaching on of these rules when moving around your home. We ask that you and your family to keep as much distance from our technicians as possible.
These precautions are to keep both all of our clients and our staff safe as we always committed to delivering high quality and safe services.
Proud Members Of Industry Associations
We pride ourselves on our proactive commitment toward industry best practises. We play an active role in maintaining the highest standards throughout the plumbing industry. We have accredited members and longstanding supporters of:
Familiar Faces
Proximity Plumbing Requests All Customers
It is up to everyone to play their part in stopping the spread of COVID-19. Therefore, Proximity Plumbing humbly requests that all customers notify us immediately if any of the following apply to them:
- You have been diagnosed with COVID-19.
- You are experiencing flu-like symptoms, including a fever and dry cough.
- You are currently in self-isolation.
- You arrived in Australia after midnight 15 March 2020. If so, you must self-isolate for a minimum of 14 days.
- You have, or suspect, you may have been near someone diagnosed with COVID 19 or displaying COVID-19-like symptoms.
- You have recently travelled and are exhibiting COVID-19 signs.
If any of the above apply to you, please advise our friendly staff when booking your next plumbing service. We encourage all customers to take care and seek assistance when feeling unwell or overwhelmed. We are all in this together and, if we look after one another, we can defeat COVID-19 together.
65% Of Our Business Is Word Of Mouth & Repeat Customers We Pride Ourselves On The Feedback We Receive!
Plumbing Charges During Covid 19
Proximity Plumbing will remain offering our $0 Call out to all residents throughout the pandemic. We have opted to not increase our callout fees during this time as we understand a lot of families are struggling enough as it is. We will be keeping our low cost, affordable pricing as-is for the foreseeable future and are happy to provide financial support for those clients who need works completed but may not have the funds to do so. We understand that this is a stressful time and that is why we are also offering special payment plans for those most affected by the coronavirus.
Due to the large number of emergency plumbing requests and questions we are receiving, we have created a dedicated emergency hotline number for the community to ring and ask any questions. Our emergency plumbers are always available 24/7 to help fix blocked drains and other plumbing issues that you may have during the pandemic.
Our Relationships
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$0 Call Out Fee For Sydney Plumbing
We like to keep it simple from the start with an obligation free $0 Call Out Fee. Whether you call us direct or fill in a contact form, we do not charge for our initial call-out. We will come to your house and investigate your problem free of charge. We will then provide you with a full quote to ensure it's clear from the start what your plumbing service will cost.
You are in control - if you are happy with the price provided, our plumbers will start immediately. If you are not satisfied with the proposal, there is no obligation and no call out fee required for our time and advice. We also offer all clients a complimentary home plumbing inspection to ensure no hidden surprises in the future, this is a great way to ensure you have preventative measures in place.
We are passionate about making the entire process as transparent and straightforward as possible which starts with contacting your local emergency Sydney plumbing company 24 hours a day.
At the end of the day, all you want is a reliable plumber that is transparent and problem solves your issue and that is exactly what we do and who we are, check out the latest blog on all things you need to know before engaging a Sydney plumber.
Are All Plumbers The Same?
Not all plumbers were created equal! Unfortunately, like many things in life, you get what you pay for. Plumbers that often promote cheap prices, in turn, often provide a cheap or inferior service. The sales tactic is to lure you in first with low prices, then add a lot more onto the job once onsite. In reality, it leaves most customers wishing you stuck with your gut and went with a more reputable company that maybe was more expensive.
It's essential to do some research and shop around when choosing a plumber since the right plumber can help you save time and money in the long run by doing the job correctly the first time, while a bad plumber can end up costing you more in the long run if they make mistakes or their work is not up to par.
We encourage that if it’s a bigger job like a sewer rehabilitation or Pipe Relining to get multiple quotes and compare apples for apples. This way, you can see the the difference that sets us apart from every other plumbing company & so you can see we are generally providing you with tremendous service, prices, and ultimately great value.
We Specialise In The Following Sydney Plumbing Services
Our Master Plumbers can help you with any plumbing requirements. From repairs and replacements to new installations, we are able to provide you with a comprehensive plumbing service at competitive prices. So, if you’re looking for a ‘plumber near me’, or need 24 hour local plumbing services in Sydney? Why not give Proximity Plumbing a call today.
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